Southwest apologizes for delays, cancellations; blames technology issues

Southwest Airlines flights were delayed and canceled early Saturday early morning. 

In a assertion to Fox Business, the airline cited “intermittent efficiency concerns subsequent program overnight servicing of some of [its] backend technological know-how.”

“We offer heartfelt apologies to our shoppers for any inconvenience, and gratitude to our personnel who are doing work diligently to make it up to them,” the airline wrote. “We’ll go on to update clients whose journey with us right now could possibly be delayed as result of the now-resolved troubles.”

Flight tracker FlightAware showed much more than a thousand delayed flights on Southwest shortly just after 9 a.m. ET, with 179 cancellations. 

Passengers reacted to the variations on social media, responding to a Friday April Fool’s Working day tweet from Southwest. 

“You want a joke? Bag costs,” the @SouthwestAir account claimed

“Kind of poor style to make a Twitter joke when seemingly each individual flight now is delayed,” Fox 61 meteorologist Ryan Breton replied

Delays
Flight tracker FlightAware confirmed around 1,000 delayed Southwest Flights on Saturday.
Getty Photographs

Some others shared tales of lengthy consumers provider phone calls, double cancellations and exorbitant airfare. 

Airline ticket selling prices have risen due to amplified journey and presently sky-higher gasoline costs have been pushed even further up by Russia’s invasion of Ukraine. 

KPRC 2 in Houston, Texas claimed Saturday that the supply of delays was a “planned technique outage” and that a spokesperson for Houston Airports explained to the station the airlines process was down for two hrs, starting at 4 a.m. area time. 

North Carolina’s WNCN stated the “nationwide method failure” experienced induced delays out of Raleigh-Durham Global Airport.

Fox Business’ Edward Lawrence was at Ronald Reagan Washington National Airport in Washington, D.C., and tweeted about the difficulty. 

“Update: Gate Agents indicating that the @SouthwestAir method is again up. They are starting off to try out and capture up with bag checks and boarding,” he wrote at 6:57 a.m. ET.