Southwest apologizes for delays, cancellations, blames technology issues

A Boeing Co. 737 Max airplane, destined for Southwest Airlines Co., outside the firm’s producing facility in Renton, Washington, U.S., on Monday, March 21, 2022. China Eastern Airlines will floor all of its Boeing 737-800 jets beginning Tuesda

Southwest Airlines flights were delayed and canceled early Saturday morning. 

In a assertion to Fox Business enterprise, the airline cited “intermittent functionality issues subsequent regime overnight upkeep of some of [its] backend know-how.”

“We supply heartfelt apologies to our consumers for any inconvenience, and gratitude to our employees who are doing work diligently to make it up to them,” the airline wrote. “We’ll keep on to update prospects whose journey with us today might be delayed as final result of the now-solved troubles.”

Flight tracker FlightAware confirmed much more than a thousand delayed flights on Southwest soon right after 9 a.m. ET, with 179 cancellations. 

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Travellers reacted to the alterations on social media, responding to a Friday April Fool’s Working day tweet from Southwest.

“You want a joke? Bag costs,” the @SouthwestAir account explained

“Form of negative style to make a Twitter joke when seemingly each individual flight these days is delayed,” Fox 61 meteorologist Ryan Breton replied

Other people shared stories of prolonged customers service calls, double cancellations and exorbitant airfare. 

Airline ticket costs have risen because of to greater travel and by now sky-superior gas prices have been driven even further up by Russia’s invasion of Ukraine. 

KPRC 2 in Houston, Texas noted Saturday that the resource of delays was a “prepared program outage” and that a spokesperson for Houston Airports explained to the station the airways procedure was down for two hours, starting up at 4 a.m. community time. 

North Carolina’s WNCN mentioned the “nationwide technique failure” experienced triggered delays out of Raleigh-Durham Worldwide Airport.

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Fox Business’ Edward Lawrence was at Ronald Reagan Washington Nationwide Airport in Washington, D.C., and tweeted about the concern. 

“Update: Gate Agents declaring that the @SouthwestAir technique is again up. They are beginning to attempt and capture up with bag checks and boarding,” he wrote at 6:57 a.m. ET.

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