Problem solvers: Jason’s Computer Services helps customers, community navigate pandemic | Business

Problem solvers: Jason's Computer Services helps customers, community navigate pandemic | Business

EASTON — Jason Lee has generally preferred supporting others. That involves with their computer systems and other know-how.

Lee observed an desire and acumen for technological know-how at a younger age. Lee reported by his teenage decades, neighbors would convey him desktops and electronics for him to correct.

“People just started out bringing things to me,” Lee reported. “I’ve often favored aiding people.”

Lee — who owns and operates Jason’s Laptop Providers in Easton — has noticed the COVID-19 pandemic as a way to carry on serving to his neighbors on the Eastern Shore.

“We experienced a buyer at the peak of the pandemic. She has a son with some kind of well being challenge and he is a ‘critical care’ or an isolated room. They would not allow his mom or father to come in and see him,” Lee said.

“He was experiencing seizures. The problem is that no one was able to witness them, because they would come about late at night time or when no person was all around,” he said.

Lee’s team came up with the strategy of setting up a GoPro video digicam to record her son and the seizures.

Lee claimed the effort expected routinely downloading the video remotely and then uploading it on YouTube so it could be shared with physicians. “Those proved to be extra tough than in the beginning predicted. But in the conclude we got the task performed over a 1-week time period for this client. These kind work opportunities are quite worthwhile, and make your coronary heart feel total at the close of the activity,” Lee explained.

The tailored service sets the domestically owned business aside from national chains and on the web competition.

Lee said his Easton-based technological know-how organization has been able to assist much more customers all through the pandemic. “We were being equipped to aid individuals,” Lee stated.

That involves assisting staff and college students improve their technological innovation in buy to get the job done and take lessons at household. “That developed a large current market for webcams and speakers,” Lee explained.

The pandemic and the resulting COVID aid checks have also introduced additional shoppers to Lee’s to purchase computers and other know-how.

The Easton small business observed a large enhance in income when the pandemic commenced and educational institutions and significantly of the financial system were shut down.

“We bought 800 computers in the to start with thirty day period of the COVID,” Lee reported.

That raise in prospects integrated the Easton enterprise helping seniors, colleges, pupils and others navigate new know-how imperatives throughout the pandemic. “We developed a manufacturer new showroom with a ‘computer bar’ in it for a reason. So someone can appear in, sit down and vent to us. Giving them a scorching tea, cup of coffee or something cold to consume. Allow them to clarify what is erroneous, what they are seeking for,” reported Lee.

Lee’s business proceeds to see demand from customers for computers and technological know-how just after COVID stimulus checks ended up dispersed — like the latest $1,400 payments despatched to a lot of People.

“We really general did actually well with it,” he said. “We have carried out a ton of factors for educational institutions and households.”

Jason’s Computer system Companies has been in business enterprise because 1999, nestled on Centreville Highway.

The neighborhood small business also demonstrates that technological know-how business owners and motorists are not special to Silicon Valley place of work parks, social media giants and venture capitalists.

Jason’s goes very well outside of the conventional laptop or computer sales and mend store. It sells Apple MacBooks and customizable large-speed gaming personal computers.

Lee explained selling Macs has been a raise for his small business supporting regional buyers stay clear of a for a longer period generate — together with across the Bay Bridge.

“It’s a sturdy driver,” he said, estimating Macs make up 20% of personal computer revenue.

The Easton business also offers info centers, managed IT and community protection in addition to computer gross sales and repairs.

Jason’s features details centers and other community products and services for nearby smaller companies as effectively as professional medical and dental places of work. The company will work with 100 local firms and 9,000 household shoppers per year. Lots of of all those consumers have been doing work with Lee for 15 yrs or extra, he reported.

The Talbot County small business has 6 staff — including Standard Supervisor Ryan Protos, Punit Patel (network engineer), Jordan Lane (task supervisor), Chris Brodka (technological providers), Nathan Allen (cloud solutions), and Jason Lee’s mom, Holley Lee, who is a retired trainer — as very well as welcoming and mellow Black Labrador.

The Easton corporation is also growing.

Lee has obtained an adjacent property for expanded parking and operations. He reported his business enterprise has under no circumstances borrowed income nor has it at any time used for PPP (Paycheck Safety System) cash.

Lee reported he also likes to support his workforce build skillfully although sustaining a aim on nearby buyers. “We’re like a massive relatives,” Lee mentioned.